Support
Context Help
If you lose your way inside our Control Panel, the very first step you should take is to push the Help button, which is visible on each page. A pop-up menu will open. It comprises elaborate info about all the operations that you can perform on the page in question. Each pop-up menu shows up on the same page so that you can swiftly return to your work.Video Tutorials
We have an extensive assortment of instructional video clips explaining how to use our Control Panel. They're designed for those of you who would like to see how things are being done rather than only reading articles. In this way, anyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step instructional video clips.F.A.Q.
If you can't discover the answer you are looking for, have a glimpse at our comprehensive FAQ database, which covers questions asked by actual people and provides real solutions. We frequently update our Frequently Asked Questions database with new questions & answers in an attempt to cover all the new additions and innovations associated with our web hosting platform.Ticketing System
If you still can't find the answer you searching for in the Frequently Asked Questions database either, you can touch base with our great team of customer support engineers available 24-7-365 and eager to assist you with any question. Each trouble ticket you submit will be responded to within 60 minutes (the average response time being approximately 20 mins), so you will never have to wait a long time to get your question answered.Contact Details
US Toll Free Phone: +1-855-211-0932US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 320760
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU
email: support@propersupport.com
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com